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Beach Wahine
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faq

What is a Beach Wahine (wa·hi·ne /wäˈhēnē/)?

Wahine pronounced wah-hee-nee in Hawaii is defined as a girl or young woman. In slang, the word also refers to a young woman surfer. All women are known as wahines in Hawaii. It is customary for many local restrooms to label their bathroom doors with the words Wahine for woman and Kane for man. We bring you Beach Wahine, an online boutique designed for the woman that lives, loves, and breathes the beach lifestyle.

Q: What is this place?

We are an online boutique that specializes in bringing beautiful, one-of-a-kind pieces from local artist from the Hawaiian Islands to our customers. We feel every girl is secretly a beach wahine (beach girl/surfer). Hopefully you will love what we have to offer and in the process of shopping or just viewing our site will remember a fond and joyful time in your life near a beach or shore line. Learn more about our story.

Q: Do you ship internationally?

Yes we do! Read all about it here!

Q: The item I want is out of stock. What do I do now?

If all sizes of a particular item are out of stock, simply send us an email at orders@beachwahine.com or info@beachwahine.com to inquire about the availability and status of the item and we will get back to you as soon as we can! 

Q: Do you do backorders?

The items we sell turn over very quickly and typically do not offer backorders on items.

Q: What forms of payment do you accept?

We accept Visa, Mastercard and Discover cards and Paypal.

Q: Is it safe to shop on your site?

Yes! Beach Wahine is hosted on secure servers. All of your personal information is passed on an 256-bit SSL connection. We only use trusted payment processors, like Authorize.net. And to stay on the extra safe side, we do not store your credit card information once you have been billed. This may be a bit of an inconvenience since you need to enter your information each time you shop with us, but it keeps your billing information safe on the internet.

Q: Do you charge sales tax on any items?

We charge sales tax only within the state of Hawaii. However, we do offer a Kamaaina discount to all local citizens. International orders may be subject to taxes and export fees that the purchaser is solely responsible for.

Q: When I try to check out, I get an error message. What should I do?

Please either contact us through our email at orders@beachwahine.com or call us at 1-808-294-9925 and let us know what is going on!

Q:What is your shipping and return policies?

Our shipping policy is here. Our return policy is here.

Q: I want to return my purchase! What do I do?

Follow the instructions listed on our return policy. These instructions will also be printed on the invoice that you receive with your order.